Many conditions can be managed without speaking to a doctor and are self-limiting, which means they will get better on their own. If you need advice for such conditions, we will always suggest speaking to your local pharmacist first who is qualified to assess and advise on a wide range of common problems.
Monday to Friday – Same Day Appointments
If you do need help from the practice, you can either complete an eConsult or call us. One of our clinicians will then call you back to help with your query. Bear in mind this may not always be a GP, it might be another member of the healthcare team such as advanced clinical practitioner, physician associate, mental health practitioner, independent prescriber, pharmacist, social prescriber or a physiotherapist. Rest assured however that all these health professionals are in direct communication with, and work under the supervision of the GP team.
We will be asking you for a brief outline of your problem so that we can signpost you to the right clinician at the right time. All of our staff are trained as an accredited Care Navigator.
We do offer same day appointments by using care navigation model. You can use eConsult or phone us on 01274 736996. We will ask you for a brief outline of how we can help you. All of our staff is trained as a Care Navigator.
Please note that during periods of high demand, we may have to limit the numbers of eConsults we can process.
Finally, many issues can be dealt with over the phone, by video call, or by sending images in for the clinician to review. This might be more convenient for many patients. However, if needed the clinician will arrange a face-to-face appointment too.
The surgery telephone lines are open throughout our normal working hours of 8:00 am – 6:30 pm Monday to Friday.
You do not need to ring us for ordering medication, sick notes, finding out blood results or ordering admin support letters. They can be done by using online services, eConsult or by navigating through this website. Forms are available in forms section.
In addition, many of the services your GP might refer you to accept self-referrals meaning patients can contact them for help directly. These include:
First Response – offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis. Call 0800 952 1181 and find out more at https://www.bdct.nhs.uk/services/first-response/
MyWellbeing College – Talking through life’s ups and downs. MWC is a free NHS service to help people manage everyday problems such as feeling low, having problems sleeping, feeling anxious and experiencing stress. Register online at http://bmywellbeingcollege.nhs.uk/ or call 0300 5555551
Kooth – a live online support service for 10-18 year olds in Bradford & Craven run by qualified counsellors. To register, go to: www.kooth.com
Qwell – a live online support service for adults in Bradford run by qualified counsellors. To register, go to: www.qwell.io
Minor Eye condition Service – The local Minor Eye Conditions Service (MECS) uses the skills of Optometrists in the community to see and treat patients a new or recent onset minor eye problem to get the help that they need quickly and easily closer to home. This is a free service. Find out more at http://www.bradfordloc.org.uk/mecs-for-patients/
To see a doctor or nurse please telephone us or come into the surgery to book an appointment. You can request to see a clinician of your own choice 2 – 4 weeks in advance.
To be eligible for home visits, you must live in the practice area and be able to produce documented evidence of this. You can register with the practice if you live outside of our area but we will not be able to provide home visits.
Please telephone 01274 736996 before 10:30 am and request a home visit only if you are housebound. The visit will normally be between 12 noon and 2:00 pm
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Home visits are only available for patients who are registered housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.
Outside Surgery Hours
For urgent appointments or difficulties with obtaining medicines outside our normal surgery hours, please call the NHS 111 NHS Emergency and Urgent Care Service.
Extended Access Service
This practice is part of the extended access service which provides GP, Physiotherapy, Nurse, and Health care assistant appointments from the following locations (hubs) across Bradford:
- North hub: Shipley Medical Practice, Alexandra Road, Shipley, Bradford BD18 3EG
- Central hub: Picton Medical Centre, Westbourne Green Community Health Care Centre, Manningham, Bradford, BD8 8RA
- South hub: The Ridge Medical Practice, Cousen Road, Bradford, BD7 3JX
As a patient registered with this practice, you have access to the following:
Evening appointments (6.30pm – 9.30pm) at any of the three hubs to see one of the following, subject to availability:
- Health care assistant
- Voluntary sector services
Weekend appointments are available with a GP from 10.00am – 1.00pm on Saturdays and Sundays from the central hub, subject to availability.
More information about appointments with the extended access service
The service is run by Bradford Care Alliance, which represents all GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; so your appointment may not be with a clinician from this practice.
To use the service we will ask for your consent to share your medical record and our reception staff will explain what this means and why it is necessary. Click here to learn more about how and why we process your information.
Further details of the services and location maps are available here.